DELIVERING CONSISTENT QUALITY TRANSLATION SERVICES SINCE 2004
For over 14 years as a freelance French-English translator, I have had the opportunity to work in a wide variety of subject areas, leading to specialization in international development translation, global health translation and corporate communications translation. I deliver fast, reliable, quality and culturally-sensitive services to individuals, language service providers, corporations, NGOs and government agencies, using the industry’s best translation memory tools.
I partner with a vetted colleague for:
- Co-editing and proofreading based on our strengths and expertise in certain subject areas. A second set of eyes always comes in handy;
- Collaboration on large projects with short deadlines: in order to maintain uniform quality and consistency in terminology, some clients prefer I handle entire projects instead of them splitting among several independent linguists;
- Backup when I’m vacation.
Replicable Quality Assurance Process
I implement a replicable translation and quality control process that is applicable to every project and every customer. Depending on the context, steps are adapted to need. This uniform, yet customizable approach, guarantees homogenous quality of service and consistency in output. My customers quickly realize they are essentially receiving TEP service. The personal satisfaction and the positive feedback I receive, as well as the resulting repeat business constitute the backbone of my translation business. For more on my quality assurance process, please click here.
As Michael LeBoeuf rightly puts it, “A satisfied customer is the best business strategy of all”. I have experienced this first hand and remain humbled by my clients’ loyalty, repeat business and referrals. I handle every client’s request differently and apply solutions tailored to meet their unique need (s). I ask for client and project-specific requirements. I strive to know my client’s business; I’m your partner; not just a vendor. I am with you throughout the process to ensure your total satisfaction with the consistently high quality service you receive.